Sales Operations Business Partner

Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is a Fortune 500, global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions ? records and information management, data management, digital solutions, data centers and secure destruction ? Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at www.ironmountain.com for more information. Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers' data, no matter what format, location or lifecycle stage it's in and no matter where it's kept. We are more than 25,000 people strong and growing. We've been a trusted records management leader since 1951. Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.
The ideal candidate for this position is an exceptional Sales Operations Business Partner who can maneuver between significant tactical responsibilities, with the opportunity to work on more strategic projects on behalf of sales leadership. This role will provide insight into the execution of sales strategy, structure, processes and measurements to help drive revenue growth. This role will work closely with the VP of Inside Sales as well as partnering with our cross functional support teams to develop transformational initiatives to drive long term success across our inside sales team. The ideal candidate should be a natural leader with a curious nature, be a dedicated team player, have a passion for numbers, thrive in a fast paced, fluid and evolving environment, and have the confidence and positive attitude to make a difference.Primary Duties / Responsibilities
Ability to analyze large sets of data, and provide insight and recommendations to Senior Leadership.
Very comfortable working with Account Hierarchies in CRM Tool.
Utilizes the centralized resources within Sales Operations to provide answers & solutions for the assigned sales segment/region. Provision required reporting, analytics & business intelligence to support strategic & tactical initiatives.
Supports the annual compensation plan distribution to ensure correct plan types are allocated to the sales reps.
Acts as a primary contact for sales compensation issues.
Reviews attainment trends for sales teams and reviews results with segment/regional sales management
Ensures availability of relevant bookings, pipeline and forecast reports and dashboards to sales management. Alerts reps of non-compliance to ensure accuracy and cleanliness.
Enables the sales force so that dashboards, reports, compensation mechanics and initiatives are fully understood
Assists Sales leadership team with Initiative, lead to revenue, KPI tracking and associated performance management
Supports the effective use of Salesforce.com & Oracle BI systems to measure & improve sales force productivity/compliance
Assumes joint responsibility with segment/regional sales management that process standards and SLAs are met
Facilitates the annual planning and quota allocation process with the segment in accordance with the policies and tools established by the Global Commercial organization
Supports Sales Management team with new employee setup/admin tasks for the assigned regions/segment
Consults with the Global Commercial organization & segment Sales Management to manage periodic sales territory, hierarchy and sales rep changes to ensure appropriate mapping into our sales systems (Market based Quota & Account mappings/rosters)
Attends segment/regional sales management meetings on a regular basis to provide updates on relevant Sales Operations initiatives and developments
Leads and supports broader Sales Operations initiatives and projects for assigned segments/regions
5-7+ years of work experience in Sales Operations with significant exposure to sales management teams.
Experience working in Inside Sales / SMB Market preferred.
Salesforce.com experience preferred.
Prior compensation experience a plus.
Sales Operations competence (forecasting, planning, sales systems, reporting, processes and methodologies, compensation and quota management)
General understanding of Sales and BI Systems and domains relevant to specific processes & practices
Experience with financial modeling and analytical tools such as Excel, SQL databases, etc. Experience using Salesforce.com, SAP/Oracle and analytics tools
Program/project management experience
Ability to conduct sophisticated and creative analysis, yet translate those results to easily digestible messages, communications, and presentations
Ability to handle multiple tasks simultaneously, manage conflicting priorities and to complete assignments under aggressive time constraints
Demonstrated ability to be productive with minimal supervision and have no concerns with being managed remotely. Must be results oriented and able to move forward without complete information
Ability to work effectively in a matrixed environment with diverse audiences, management levels, cultures, and personalities, including Senior Leadership.
Trusted advisor with excellent communication and presentation skills
Strong drive and will to succeed
Flexibility and ability to adjust on the fly to new demands; knows when to demonstrate a sense of urgency
Must be results oriented, have high integrity, and a desire to be part of a world-class sales organization.
BS/BA required; MBA a plus
Compliance Obligations:
It is the responsibility of every Iron Mountain employee:
to comply with all applicable laws, rules, regulations, and company policies
to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct
to complete required training within the allotted time frame

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